Privacy Policy

Last Updated: October 8, 2026

1. Introduction

This Privacy Policy applies to jiji16 ("we", "us", "our"), the operator of the online casino platform located at https://jiji16.cam ("Website", "Platform", "Services"). We are committed to safeguarding the privacy and security of our users ("you", "your", "Player") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws and regulations.

By accessing or using the jiji16 Website and Services, you acknowledge that you have read, understood, and agree to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must discontinue use of our Services immediately.

jiji16 reserves the right to modify, update, or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a jiji16 account, use our Services, or communicate with us, we collect personal information that you voluntarily provide, including but not limited to:

• Account Registration Information: Full legal name, date of birth, gender, nationality, residential address, postal code, email address, mobile phone number, preferred username, and password.
• Identity Verification Documents: Government-issued identification (passport, driver's license, UMID, postal ID, or other valid Philippine ID), proof of address (utility bills, bank statements, government correspondence), and photographs for identity verification purposes.
• Payment Information: Payment method details including GCash account information, PayMaya account information, bank account numbers, credit or debit card information (card number, expiration date, CVV), cryptocurrency wallet addresses, and transaction history.
• Communications: Content of messages you send to our customer support team, feedback forms, survey responses, complaints, or other correspondence with jiji16.
• Responsible Gaming Information: Self-imposed deposit limits, loss limits, session time limits, self-exclusion preferences, and responsible gaming tool settings.

2.2 Information Collected Automatically

When you access and use the jiji16 Platform, we automatically collect certain technical and behavioral information through cookies, web beacons, log files, and similar tracking technologies, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (such as IP address, MAC address, device ID), and mobile network information.
• Usage Data: Pages viewed, games played, betting history, deposit and withdrawal transactions, login times, session duration, clickstream data, referring/exit pages, and other actions taken on the Website.
• Location Information: General geographic location based on your IP address to verify that you are accessing our Services from a permitted jurisdiction and to comply with geo-blocking requirements.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies to enhance user experience, remember your preferences, analyze Website traffic, and serve personalized content.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions for transaction verification and fraud prevention;
• Identity verification services and credit reference agencies for age verification, identity confirmation, and anti-money laundering compliance;
• Game providers and software platforms that integrate with our Services;
• Affiliate partners and marketing platforms (with your consent where required);
• Social media platforms if you choose to connect your jiji16 account with social media accounts;
• Publicly available sources and databases for regulatory compliance and fraud prevention purposes.

3. How We Use Your Information

jiji16 uses the personal information we collect for the following purposes:

3.1 Account Management and Service Provision

• Creating, maintaining, and managing your jiji16 account;
• Verifying your identity, age, and eligibility to use our Services;
• Processing deposits, withdrawals, and other financial transactions;
• Providing access to games, features, and functionality on our Platform;
• Administering bonuses, promotions, and loyalty rewards;
• Maintaining your gaming history, transaction records, and account preferences;
• Communicating with you about your account, transactions, and Service-related matters.

3.2 Legal and Regulatory Compliance

• Complying with Philippine gaming regulations, PAGCOR licensing requirements, and anti-money laundering laws;
• Verifying your identity and preventing underage gambling (ensuring all players are 21 years or older);
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activities;
• Responding to legal requests, court orders, and regulatory inquiries;
• Enforcing our Terms and Conditions and protecting our legal rights;
• Maintaining records required by Philippine law and gaming regulations.

3.3 Security and Fraud Prevention

• Monitoring account activity for suspicious or fraudulent behavior;
• Implementing security measures to protect your account and personal information;
• Detecting and preventing unauthorized access, hacking attempts, and cyber attacks;
• Investigating violations of our Terms and Conditions or suspicious gaming patterns;
• Protecting the integrity of our games and preventing cheating or collusion;
• Conducting risk assessments and security audits.

3.4 Customer Support and Communication

• Responding to your inquiries, complaints, and support requests;
• Providing technical assistance and troubleshooting;
• Sending transactional emails and SMS notifications about your account;
• Informing you of changes to our Services, Terms and Conditions, or policies;
• Conducting customer satisfaction surveys and collecting feedback;
• Resolving disputes and addressing player concerns.

3.5 Marketing and Promotional Communications (With Your Consent)

• Sending promotional emails, SMS messages, and push notifications about bonuses, new games, and special offers (only if you have opted in to receive marketing communications);
• Personalizing content and advertisements based on your gaming preferences and behavior;
• Conducting promotional campaigns, contests, and tournaments;
• Inviting you to participate in VIP programs and loyalty rewards;
• Analyzing the effectiveness of our marketing campaigns.

You may opt out of marketing communications at any time by adjusting your account settings, clicking the "unsubscribe" link in promotional emails, or contacting our customer support team. Please note that even if you opt out of marketing communications, we will still send you essential transactional and service-related messages.

3.6 Platform Improvement and Analytics

• Analyzing user behavior, preferences, and trends to improve our Services;
• Conducting research and data analysis to enhance game offerings and user experience;
• Testing new features, games, and functionality;
• Optimizing Website performance, loading times, and mobile responsiveness;
• Generating statistical reports and business intelligence (using anonymized or aggregated data);
• Understanding how users interact with our Platform to inform product development decisions.

3.7 Responsible Gaming

• Implementing and managing responsible gaming tools such as deposit limits, loss limits, and self-exclusion;
• Monitoring gaming behavior to identify potential problem gambling patterns;
• Providing information and resources about responsible gaming and problem gambling support;
• Complying with PAGCOR responsible gaming requirements and industry best practices;
• Restricting access to Services for players who self-exclude or show signs of gambling-related harm.

4. Legal Basis for Processing (Data Privacy Act Compliance)

Under the Philippine Data Privacy Act of 2012, jiji16 processes your personal information based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal information for specific purposes (e.g., marketing communications, account registration).
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under the Terms and Conditions (e.g., providing gaming services, processing transactions).
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and data privacy regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, security, service improvement) provided that such interests do not override your fundamental rights and freedoms.
• Vital Interests: Processing is necessary to protect the vital interests of you or another person (e.g., in emergency situations).

5. How We Share Your Information

jiji16 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for the purposes described in this Privacy Policy:

5.1 Service Providers and Business Partners

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (GCash, PayMaya, banks, cryptocurrency platforms) for transaction processing;
• Identity verification and KYC (Know Your Customer) service providers;
• Game providers and software developers who supply casino games and platforms;
• Cloud hosting providers and data storage services;
• Customer support platforms and communication tools;
• Marketing and analytics service providers (with your consent);
• Cybersecurity and fraud prevention services;
• Professional advisors including lawyers, accountants, and auditors.

All third-party service providers are contractually obligated to protect your personal information, use it only for the purposes we specify, and comply with applicable data protection laws.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your information to PAGCOR, the National Privacy Commission, law enforcement agencies, courts, and other government authorities when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requests;
• Investigate or prevent fraud, money laundering, or other illegal activities;
• Enforce our Terms and Conditions or protect our legal rights;
• Protect the safety, security, or rights of jiji16, our users, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity as part of the business transaction. We will notify you of any such transfer and any changes to this Privacy Policy as a result.

5.4 With Your Consent

We may share your information with other third parties when you have given explicit consent for such sharing.

6. Data Retention

jiji16 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Personal information is retained for the duration of your active account and for a reasonable period thereafter to address any post-closure inquiries or disputes.
• Closed Accounts: After account closure, we retain certain information for up to ten (10) years or as required by Philippine gaming regulations and anti-money laundering laws.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by Philippine law.
• Marketing Communications: If you opt out of marketing communications, we retain your contact information on our suppression list to ensure we do not contact you in the future.
• Legal Holds: Information subject to legal proceedings, investigations, or regulatory inquiries is retained until the matter is resolved.

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with industry best practices.

7. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you. You may request a copy of your data by contacting our Data Protection Officer.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most account information directly through your jiji16 account settings.

7.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information under certain circumstances, subject to legal and regulatory retention requirements.

7.4 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

7.6 Right to Withdraw Consent

If processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

7.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days or as required by Philippine law.

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8. Cookies and Tracking Technologies

jiji16 uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze how you use our Services.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly, including session management, security, and authentication.
• Performance Cookies: Collect information about how you use our Website to help us improve performance and user experience.
• Functionality Cookies: Remember your preferences, settings, and choices to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure campaign effectiveness (with your consent).

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, or receive alerts when cookies are being set. Please note that disabling essential cookies may affect the functionality of our Services and your ability to access certain features.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside the Philippines where our service providers and data centers are located. We ensure that all international data transfers comply with Philippine data protection laws and that appropriate safeguards are in place, including contractual clauses, to protect your personal information.

10. Children's Privacy

jiji16 Services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete such information and terminate the account. If you believe that a minor has registered an account with jiji16, please contact us immediately at [email protected].

11. Security Measures

jiji16 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers;
• Secure socket layer (SSL) certificates for our Website;
• Encrypted databases and secure data storage facilities;
• Firewall protection and intrusion detection systems;
• Regular security audits and vulnerability assessments;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication for account access;
• Regular staff training on data protection and security best practices;
• Incident response procedures for data breaches.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect unauthorized access to your account.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not operated or controlled by jiji16. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

jiji16 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on this page with a revised "Last Updated" date. We may also notify you via email or through a prominent notice on our Website.

Your continued use of the jiji16 Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

14. Contact Information and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy, the processing of your personal information, or your data protection rights, please contact our Data Protection Officer:

jiji16 Data Protection Officer Email: [email protected]
Support Hours: Daily 10:00 AM – 2:00 AM (Philippine Standard Time)

We will respond to your inquiry within thirty (30) days or as required by the Data Privacy Act of 2012. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.